Training Programs

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Business Etiquette - Frontline reception and admin skills

  •  Basic Telephone Etiquette
  • Meeting and Greeting stakeholders
  • Introduction to your personal brand
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Time Management Skills – Finding 25 hours in a 24 hour day!

  • Beating Procrastination
  • Setting Goals
  • How to Delegate
  • Meeting Management
  • Order of Importance
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Basic Event Management Skills (Available in advanced programme)

  • Pre-event Planning checklist
  • Vendor Management
  • Getting the Administration done
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Emotional Intelligence skills and Strategies for Dealing with Conflict in the Workplace

  • Understanding Emotional Intelligence
  • Verbal Communication
  • Non-Verbal Communication
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Report writing and Communication skills

  • Report Layouts
  • Introduction/Conclusion
  • Procedure
  • Findings
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Nuts and Bolts of Project Management

  • An introduction to Project Management
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Travel Management

  • Introduction to Travel scheduling
  • Travel planner from A to Z
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Excellence in Customer Service

  • Understand your stakeholders
  • Keeping your promises
  • Follow up / Feedback
  • Maintaining good relations

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